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Refunds, Returns & Exchanges | General Republic

Refunds, Returns & Exchanges

We sincerely appreciate your business and want you to be satisfied with your purchase. Please let us know if there is something that we can do to remedy a concern that you have with one of our items.

Please read the size chart on your item prior to purchase. Since all items are made to order, it is important to choose the correct size – we provide measurements for all our products. If you are unsure about sizing, you are welcome to email us.

If you ultimately order the wrong size and still need to return it, we only offer exchanges, not refunds, and they must be unwashed, unworn. You are responsible for shipping costs back to us and the additional shipping to send the new one out to you. Exchanges can get pricey in shipping costs alone, so please email us with any size questions.

If you receive a defective item that is torn or damaged, or are sent the wrong item, then we will replace it free of charge right away.

Please contact us within 5 days of receipt of any problem merchandise.
Please make sure that the Item is properly packaged in its original packing and you use the correct address and appropriate shipping methods for return shipping. We can not be held responsible for items damaged or lost in shipping.

If there is a problem with your order that is the result of our error, we will fix it immediately and pay all return and reshipping fees.